User:Pmw57/Minecrafthelp/HelpLogs/2012-03

The following are cleaned up logs (where unrelated lines are removed) from esper.net's #minecrafthelp channel.

= 2012-03-02 =

Donarkhun (activation)
[11:01] * Joins: Donarkhun (Mibbit@39.170.122.78.rev.sfr.net) [11:02]  Hello, i have a problem for my account activation, (Donarkun) i have created it but there is no mail for active it   [11:03]  Help please? [11:04]  ... [11:04]  I just want but [11:05]  http://www.minecraft.net/sendemailverification [11:05]  Nottin GreyVulpine.. [11:05]  Donarkhun - Check your spam folder? [11:06]  yahoo mail is ok? [11:06]  Yes [11:06]  notting.. [11:06]  You sure you used the right email address? [11:06]  yep [11:07]  Wait a little while, if it still doesn't get sent, try http://help.mojang.com/customer/portal/emails/new [11:07]  .. [11:08]  As we're community-run support, we have no access to accounts. You'll need to    contact Mojang directly [11:11]  I don't know why i didn't receveid the email... [11:11] <GreyVulpine> We don't know either, contact Mojang [11:11] <Donarkhun> Aleready. [11:11] <Donarkhun> Already* [11:12] <GreyVulpine> Then all you can do is wait for a reply [11:13] GreyVulpine: just read the lastest chat in here, honestly thought i had accidentally scrolled up   [11:13] "we're community-run support" .. "wait for a reply" [11:13] :)   [11:20] <Donarkhun> There is notting..    [11:22] <Donarkhun> It's too long    [11:22] <Donarkhun> I don't know why i don't receive this email    [11:26] <Donarkhun> ...    [11:29] <Donarkhun> How long this can take?    [11:32] <GreyVulpine> Mojang's based in Sweden. It can take some time for them to get back to you    [11:35] <Donarkhun> I'm French.    [11:36] <GreyVulpine> Yes. Do you work?    [11:36] <Donarkhun> I'm 13 years old ;) [11:36] <Grim_Reaper> A frenchy :o [11:37] <Donarkhun> :p [11:37] <GreyVulpine> Then you should know what times your parents work. [11:37] <Grim_Reaper> <3 [11:37] <GreyVulpine> They don't work 24/7, right? [11:37] <Donarkhun> Yep Grey. [11:37] <GreyVulpine> Mojang doesn't either. [11:37] <Donarkhun> I know [11:37] <Grim_Reaper> What GreyVulpine is trying to say [11:37] <Grim_Reaper> Is give about 3 working days to get a reply [11:37] <GreyVulpine> So give them a little time to reply back to you [11:37] <Donarkhun> I just hope i will receive it tomorrow [11:38] 'hoping' does tend to make a difference...   [11:39] <Donarkhun> hmmm.. [11:40] <Donarkhun> I can't change my e-mail ? [11:40] <Grim_Reaper> http://help.mojang.com/customer [11:41] <Donarkhun> can change my email adress? [11:41] <Donarkhun> I want change the email of one account to change it with the new account [11:42] <Grim_Reaper> Donarkhun - http://help.mojang.com/customer/portal/articles/329523-how-do-i-change-the-email-address-linked-to-my-account- [11:45] <Donarkhun> So, i have created a Mojang account, now, what i did do? [11:45] <Donarkhun> must do* [11:46] <GreyVulpine> Donarkhun - Log into minecraft with it   [11:47] <Donarkhun> Uhh.. [11:47] <Donarkhun> What GreyVulpine? [11:48] <GreyVulpine> <@GreyVulpine> Donarkhun - Log into minecraft with it   [11:48] <Donarkhun> Yes but how? [11:48] <GreyVulpine> Use your email address you registered at account.mojang.com with, at minecraft.net [11:49] <GreyVulpine> The email address is your username. Use the password you registered as your password at minecraft.net [11:49] <Donarkhun> Ook. [11:49] <Donarkhun> Unknow --' [11:49] <Donarkhun> I tried but it's writed : Oops, unknown username or password. [11:50] <GreyVulpine> Are you able to log into account.mojang.com with it? [11:50] <Donarkhun> I'm connected. [11:50] <GreyVulpine> connected? [11:50] <Donarkhun> Yes. [11:50] <GreyVulpine> Connected to? [11:50] <Donarkhun> mojang [11:51] <GreyVulpine> Are you logged into the account page at mojang.com right now, using the account you just registered with? [11:51] <Donarkhun> Uh.. [11:51] <GreyVulpine> https://account.mojang.com/login [11:52] <Donarkhun> yes? [11:52] <GreyVulpine> Then I have no idea. [11:52] <Donarkhun> Fuuuuuuuuuuuuuuuu.. [11:53] <Donarkhun> I just want buy the game!! [11:53] <Donarkhun> ._. [11:58] <Donarkhun> :(   [12:00] <Donarkhun> http://scrolls.com/    [12:00] <Donarkhun> ._.    [12:00] <Donarkhun> A french?    [12:03] <Donarkhun> Is it me or .minecraft ?    [12:04] <Donarkhun> I created my account, so, Donarkun/Password/Email.. All it's ok    [12:04] <Donarkhun> I don't know why this won't work :( [12:05] Donarkhun: is this a new problem or are you still waiting for your support email response? [12:05] <Donarkhun> Waiting.. [12:18] <Donarkhun>.

Lance (undo piracy)
[14:49] * Joins: Lance (~Lance@46.7.115.54) [14:52] <Lance> Hey. I've bought the game today and I keep getting a "can't connect to minecraft.net" error when signing in. I've tried adding an exception to my firewall, updating java, redownloading the client and all the files, forwarded ports. Any ideas? [14:53] <Lance> thanks [14:53] <GreyVulpine> Lance - Has it ever worked before? [14:55] <Lance> Not that I can remember. I was able to play way back when there were a few days it was free due to the site being down. I can play on the website but not on the client. [14:55] <GreyVulpine> Have you redownloaded the client since then? [14:57] <Lance> I downloaded it today. Deleted all the files in .minecraft and opened the website version. [14:57] <GreyVulpine> Lance - Windows? [14:57] <Lance> yep [14:58] <GreyVulpine> Lance - Does the client have a news feed above where you log in? [14:58] <Lance> yep [14:58] <GreyVulpine> Lance - Hmm. Could you tell me what you see when you go to: https://login.minecraft.net/?user=Meep&password=notreal&version=13 [14:59] <GreyVulpine> Will tell us whether or not your computer can communicate with the login server [14:59] <Lance> SSL connection error [14:59] <GreyVulpine> Bad login is the correct answer [14:59] <GreyVulpine> Lance - Could you go to your start menu, in the search bar, type in: cmd [15:00] <Lance> done [15:00] <GreyVulpine> At the black command prompt, type in: ping login.minecraft.net [15:00] <GreyVulpine> Tell me the ip address that you get back from the ping [15:00] <Lance> 127.0.0.1 [15:01] <Lance> Thats odd [15:01] <GreyVulpine> And that would be why your client cannot connect to minecraft.net [15:01] <GreyVulpine> let's fix that. [15:01] <GreyVulpine> Lance - Go to your start menu, go to "All programs", then accessories. Do you see Notepad? Right click on it and Run as Admin [15:01] <GreyVulpine> Tell me when you have notepad open [15:01] <Lance> yep [15:02] <Lance> its open [15:02] <GreyVulpine> Go up to File -> Open [15:02] <GreyVulpine> In the file path, put in: %systemroot%\system32\drivers\etc\hosts [15:02] <Lance> yup done [15:02] <GreyVulpine> When you have the file open, please look at the bottom of the file. Do you see a    line for login.minecraft.net? [15:03] <Lance> I do   [15:03] <GreyVulpine> Remove it. [15:03] <GreyVulpine> Resave the file. Then try logging into the minecraft client again [15:03] <Lance> You are the best GreyVulpine [15:03] * GreyVulpine tips hat [15:03] <Lance> Thanks a million [15:06] * Quits: Lance (~Lance@46.7.115.54#)

firestorm21 (updating)
[15:02] * Joins: firestorm21 (Mibbit@99-46-136-81.lightspeed.sntcca.sbcglobal.net) [15:02] hello? [15:02] hello? [15:03] <GreyVulpine> firestorm21 - How can we help? [15:04] whenever I try to start minecraft, the green bar for updating gets stuck on    "downloading packages" [15:04] <GreyVulpine> firestorm21 - Has minecraft worked before? [15:04] yes [15:04] its just with the new update [15:05] <GreyVulpine> firestorm21 - Redownload the launcher from minecraft.net/download -- Before logging in with the new client, go to the options button, and hit "Force Update" [15:05] i tried that [15:05] like 3 times [15:05] <GreyVulpine> firestorm21 - Do you run any antivirus/security software? [15:05] norton [15:05] <GreyVulpine> Is that it? [15:05] yep [15:06] <GreyVulpine> Does it get stuck at the very beginning? [15:06] yes [15:07] <GreyVulpine> Hmm. What operating system are you on? Windows? [15:07] windows [15:07] 7   [15:07] <GreyVulpine> Could you go to your start menu, in the search bar, type in: %appdata% [15:07] ok   [15:07] <GreyVulpine> Find the .minecraft folder. Go inside, delete everything but the saves folder. then try minecraft again? [15:07] done [15:08] all that is in there is bin and lastlogin' [15:08] <GreyVulpine> Hmm, alright. Could you right click on the minecraft launcher, and choose 'Run as    admin', then log in? [15:09] ok   [15:09] it worked [15:09] thank you sooo much [15:09] * GreyVulpine nods [15:10] * firestorm21 flies away into the sunset [15:10] * Quits: firestorm21 (Mibbit@99-46-136-81.lightspeed.sntcca.sbcglobal.net#) (Quit:    http://www.mibbit.com ajax IRC Client#)

Alex_Hupsch (credit card)
[15:37] * Joins: Alex_Hupsch (~Alex_Hups@c-67-171-137-203.hsd1.or.comcast.net) [15:37] <Alex_Hupsch> Mojang on here? [15:37] <GreyVulpine> No.   [15:37] <Alex_Hupsch> damn it    [15:37] <Alex_Hupsch> didn't fugre [15:37] <GreyVulpine> This is community-run support. If you need to get in contact with Mojang, use help.mojang.com [15:37] <Alex_Hupsch> figure, I mean [15:38] <Alex_Hupsch> that's the thing [15:38] <Alex_Hupsch> I have [15:38] <Alex_Hupsch> I've emailed them twice and they haven't responded [15:38] <GreyVulpine> Might I ask, concerning what? [15:38] <Alex_Hupsch> twice in the past week [15:38] <Alex_Hupsch> my account isn't premium anymroe [15:38] <Alex_Hupsch> and I'm trying to figure out why not [15:38] <GreyVulpine> Did you purchase an account from minecraft.net? [15:38] <DopeGhoti> Where did you purchase your account from? [15:38] <Alex_Hupsch> the minecraft website [15:39] <Alex_Hupsch> ghoti? like fish? [15:39] <Alex_Hupsch> I'm just really frustrated with my situation [15:39] <GreyVulpine> Most likely, Mojang received a notice of payment being reversed. The reasons for this include the bank getting a chargeback request from the customer, or the payment hitting an anti- fraud measure put into place [15:40] <Alex_Hupsch> anti-fraud measure? [15:40] <Wugg`Sohoth> :payment/stopped [15:40] <WugBot> payment/stopped: Banks, credit card companies, etc. frequently stop minecraft purchases for your protection because they are international transactions. You may have to call your financial institution and ask that they approve the transfer. [15:40] <WugBot> payment/stopped: If you're not sure what to say, tell them: "I would like to make an    international purchase and payment is being declined.  How would I go about approving the purchase?" [15:40] <Wugg`Sohoth> happens a lot [15:40] <GreyVulpine> Usually happens when a international payment goes through... ^   [15:41] * GreyVulpine coughs [15:41] <Wugg`Sohoth> in this case, its more that theyre making sure that its really you making the payment [15:41] <Wugg`Sohoth> and not someone else who stole your info [15:42] <Alex_Hupsch> why haven't they gotten back to me? [15:43] <Alex_Hupsch> it's been over a week [15:43] <Wugg`Sohoth> they get _a lot_ of emails [15:43] <Alex_Hupsch> ugh [15:43] <GreyVulpine> Apparently, they get 400 emails daily. [15:43] <GreyVulpine> Small team, they only recently signed on a customer service manager. [15:43] <Wugg`Sohoth> every time someone sends them more than one, it just adds to the workload without adding any work [15:43] <DopeGhoti> You might be well-served by calling your bank to see whether they are holding the transaction in abeyance. [15:43] <Wugg`Sohoth> so avoid duplicate emails if at all possible [15:43] <Alex_Hupsch> ok   [15:44] <DopeGhoti> and yes, 'ghoti' is pronounced in the same manner as 'fish' [15:44] <Alex_Hupsch> if only my bank wasn't closed for the day [15:45] <Scott> Your bank doesn't provide 24/7 customer service? [15:45] <Alex_Hupsch> I suppose I'll look into it   [15:45] <Alex_Hupsch> why wouldn't I have received notice of them holding the funds? [15:45] <DopeGhoti> If you used a Visa card, call the number on the back of the card; the fraud divisions are usually 24/7 [15:46] <Alex_Hupsch> ok   [15:46] * DopeGhoti goes home. [15:46] * Quits: Alex_Hupsch (~Alex_Hups@c-67-171-137-203.hsd1.or.comcast.net#)

syn (installation)
[16:24] * Joins: syn (~syn@75.97.33.252.res-cmts.sebh.ptd.net) [16:26] minecraft keeps crashing when starting up :(   [16:27] <GreyVulpine> Crashes how?    [16:27] i run it, starts to load then says, Minecraft has stopped running because it encountered a     problem.    [16:27] followed by some information    [16:28] <GreyVulpine> Is that from an error report?    [16:28] yes    [16:28] <GreyVulpine> Could you copy the entirety of that error report to pastebin.com and give us the     URL?    [16:28] yes    [16:29] http://pastebin.com/WRhQQMgh    [16:29] <GreyVulpine> Please follow VoxelHead's instructions    [16:29] <GreyVulpine> ??> syn win/reinst    [16:29] <VoxelHead> syn: (win/reinst) You may need to reinstall the locally installed files that     Minecraft puts into place.    [16:29] <VoxelHead> syn: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the     dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck! [16:31] excellent, thanks! [16:58] * Quits: syn (~syn@75.97.33.252.res-cmts.sebh.ptd.net#)

Jenny (downgrade)
[18:49] * Joins: Jenny (Mibbit@dsl109-228.pool.bitel.net) [18:50] <Jenny> can someone help me fixing a problem? [18:51] <Jenny> everytime i want to connect to a minecraft server i get the problem java.net.socketexception connection reset [18:52] did this just start? [18:52] <Jenny> yes [18:52] <Jenny> since yesterday [18:52] <Jenny> after the patch [18:53] * Joins: Cole36912_ (webchat@cpe-98-155-13-134.san.res.rr.com) [18:53] <Cole36912_> did you update? [18:53] <Jenny> yes yesterday [18:53] <Jenny> and since then it doesnt work [18:54] <Cole36912_> then the servers you are trying to connect to have not updated [18:54] * Quits: cole36912 (Mibbit@cpe-98-155-13-134.san.res.rr.com#) (Quit: http://www.mibbit.com ajax    IRC Client#) [18:54] <Jenny> is there a way to connect to them anyway? [18:54] <Cole36912_> going back to 1.1 [18:54] <Jenny> how [18:54] <Cole36912_> hold on   [18:55] <Cole36912_> use this http://www.minecraftforum.net/topic/800346-tool-mcnostalgia-210-now-works-with-122/ [18:56] <Jenny> i'll try it   [18:56] <Jenny> thank you [18:56] <Cole36912_> no problem [18:56] * Quits: Jenny (Mibbit@dsl109-228.pool.bitel.net#) (Quit: http://www.mibbit.com ajax IRC    Client#)

= 2012-03-03 =

Elfeno (account)
[06:08] * Joins: Elfeno (~ChocoBisc@ARennes-256-1-32-83.w90-32.abo.wanadoo.fr) [06:08] <Elfeno> hello [06:08] <Elfeno> can you help me ? [06:08] <WugBot> Elfeno: (ww) Help you with what? Please describe the problem in detail. [06:08] Elfeno: sup [06:09] <Elfeno> I can't connect to my account [06:09] Elfeno: username? [06:09] <Elfeno> i've reset my password 4 times and always say "bad password" [06:09] <Elfeno> Elfeno [06:09] <Elfeno> my username is Elfeno [06:09] !paid elfeno [06:09] <AuBot> elfeno has paid for Minecraft! [06:09] Elfeno: but when you submit your password update, it is accepted? [06:10] <Elfeno> yes [06:10] <Elfeno> 1 time no accept [06:10] Elfeno: you've migrated, i think you need to use your email as your username now [06:10] <Elfeno> ha i test that [06:11] <Elfeno> don't work [06:12] <Elfeno> the site say me when i try to connect : Oops, unknown username or password. [06:13] <Elfeno> and i talk with my friends he can connect [06:13] <Elfeno> her account [06:14] Elfeno: yeah. all i can say is if you've migrated, use your email address. if continues to give you trouble, contact mojang account support [06:14] Elfeno: here we don't have account access to help you further [06:15] <Elfeno> migrated ? [06:15] <Elfeno> how i can contact mojang account support ? [06:16] Elfeno: account migration: https://account.mojang.com/migrate [06:17] <Elfeno> the account migration don't accept my migration =(   [06:17] <Elfeno> thank you for your help    [06:18] <Elfeno> just, how i can contact mojang account support ?    [06:18] Elfeno: looking for that    [06:24] <Elfeno> please ,i search, and i don't find the mojang account support    [06:31] Elfeno: i'm still working on finding that info    [06:31] Elfeno: boy they make it hard! :) [06:31] <Elfeno> ok thanks [06:33] Elfeno: ok, try this: http://help.mojang.com/customer/portal/emails/new [06:33] Elfeno: that's the best we can do with -- mojang doesn't give us special account access [06:33] <Elfeno> works !! thanks [06:52] * Quits: Elfeno (~ChocoBisc@ARennes-256-1-32-83.w90-32.abo.wanadoo.fr#) (Quit: Anonymous,We are    legion#)

kero-jarun (scammed)
[08:06] * Joins: kero-jarun (~chatzilla@10-181.dsl.iskon.hr) [08:06] <kero-jarun> please help me   [08:06] <WugBot> kero-jarun: (ww) Help you with what? Please describe the problem in detail. [08:07] <kero-jarun> I no longer have a premium acc [08:07] kero-jarun: uh oh   [08:07] kero-jarun: what was your username? [08:07] <kero-jarun> _ProfessorX_ [08:07] <kero-jarun> ._ProfessorX_ [08:07] !paid _ProfessorX_ [08:07] <AuBot> _ProfessorX_ has NOT paid for Minecraft! [08:07] <kero-jarun> omg [08:07] kero-jarun: looks like you bought a bogus account [08:08] kero-jarun: only buy from minecraft.net [08:08] <Wugg`Sohoth> :scam [08:08] <WugBot> scam: Do not buy minecraft from anywhere except http://minecraft.net There is a high probability that the gift code you purchase will later be disabled. [08:08] <WugBot> scam: This scam is possible because it is possible to perform a chargeback on the payment made for the gift code. This results in the money being transferred back into the buyers account and Mojang disabling the gift code. [08:08] <Grim_Reaper> ?? scam [08:08] <VoxelHead> scam: If you bought from or were given a gift code that was bought from anywhere but minecraft.net it's a scam. Mojang does not give out discounts for purchasing gift codes so there's    absolutely no profit to be made. [08:08] <VoxelHead> scam: DO NOT purchase minecraft from any site other than minecraft.net, under any circumstances, period. [08:08] <Wugg`Sohoth> ninjad [08:08] <Grim_Reaper> Lol wug >_> [08:08] <kero-jarun> :// [08:09] <Grim_Reaper> Also wug why the new nick [08:09] <Grim_Reaper> Sorry kero-jarun =\ [08:09] kero-jarun: who is the culprit? [08:09] <kero-jarun> Oh my God [08:09] you bought mc from God? [08:09] man...you'd think... [08:10] that'll shake your faith [08:10] <kero-jarun> my cousin, I gave him to buy me   [08:10] <kero-jarun> :// [08:10] you, ' gave him to buy me' ? [08:10] you sold your cousin for minecraft? [08:10] <Grim_Reaper> I think he means.. [08:10] dude, it's not that expensive [08:10] <Grim_Reaper> He gave his cousin the link to buy it   [08:10] <kero-jarun> xD no    [08:11] * sugoi is a lot funnier IRL [08:11] <kero-jarun> Sss [08:11] kero-jarun: well call him up and stop him if it's not too late [08:11] kero-jarun: but use http://minecraft.net/ [08:12] <kero-jarun> Now I have to buy again? [08:12] kero-jarun: technically...you never bought "minecraft" [08:12] so, unfortunately, yes, you would have to buy it   [08:13] <kero-jarun> :// [08:15] <kero-jarun> initially worked my Accaunt [08:16] <kero-jarun> I could change the skin [08:16] kero-jarun: that's usually how the scammers work [08:16] it'll work for a bit, then stop working [08:18] <kero-jarun> -.- [08:18] kero-jarun: i'm sorry, man [08:19] wish i could do more for you [08:19] we should find these people, and throw eggs at their house [08:19] <kero-jarun> thank you [08:19] <Grim_Reaper> [21:19] <+sugoi> we should find these people, and throw eggs at their house [08:19] <Grim_Reaper> I would prefer to torture them [08:19] we can do both [08:20] <Grim_Reaper> Works for me   [08:21] * Quits: kero-jarun (~chatzilla@10-181.dsl.iskon.hr#) (Quit: ChatZilla 0.9.88 [Firefox     6.0.2/20110902133214]#)

Burrito_Mussolini (credit card)
[08:48] * Joins: mib_59xxfn (Mibbit@108-93-78-243.lightspeed.irvnca.sbcglobal.net) [08:50] * mib_59xxfn is now known as Burrito_Mussolini [08:55] <Burrito_Mussolini> just wondering what are the steps needed for a refund/re-purchase of the game? [08:58] <Wugg`Sohoth> Burrito_Mussolini: mojang does not offer refunds [09:00] <Burrito_Mussolini> i'm just wondering b/c my payment did not went through in terms of with mojang but it did with my bank [09:00] <Burrito_Mussolini> so i "paid" for the game but the game does not recognize it   [09:01] Burrito_Mussolini: the bank is likely showing it as paid when really it is just 'reserved funds' [09:01] and mojang hasn't yet collected it   [09:02] Burrito_Mussolini: what type of payment method did you use? [09:02] <Wugg`Sohoth> yeah, its probably this. Try again tomorrow and see if its gone through. If it    still hasnt, call them and ask about it    [09:02] <Burrito_Mussolini> how do i tell if it is reserved fund? [09:03] <Burrito_Mussolini> my expense category said "professional services & membership organization" [09:03] <Burrito_Mussolini> my bank statement has said it is validated for the past few days [09:03] Burrito_Mussolini: it's common practice for banks to show funds unavailable online, when the money is still in the account..or with the bank [09:03] <Burrito_Mussolini> and last time i'm here using the !paid command, it showed i didn't pay [09:04] Burrito_Mussolini: have you tried contacting the bank, to see if any hold is on the money? [09:04] <Burrito_Mussolini> nope, figure it is already processed [09:04] <Burrito_Mussolini> didn't say anyhting regarding a "hold" on the purchase [09:04] Burrito_Mussolini: you called [09:04] ?   [09:05] <Burrito_Mussolini> nope [09:05] because online typically does not distinguish holds from processsed [09:05] * sugoi wonders why no one ever trusts him on this [09:05] in my last job i wrote software the processed funds for banks [09:05] <Wugg`Sohoth> sugoi: SO THIS IS YOUR FAULT [09:05] that* [09:05] haha [09:05] <Burrito_Mussolini> haha, i trust what he said is correct based on his knowledge, it is just that i have never heard of this before [09:05] <Wugg`Sohoth> lol [09:05] * sugoi sighs [09:06] <Wugg`Sohoth> Burrito_Mussolini: most people come to us because they have issues they have never seen [09:06] <Burrito_Mussolini> yeah [09:06] <Wugg`Sohoth> we have all seen them a lot ;)   [09:06] <Burrito_Mussolini> but i never received any email after purchase    [09:06] <Burrito_Mussolini> which is also weird    [09:06] Burrito_Mussolini: well no ... that email should come after mojang takes the money    [09:07] Burrito_Mussolini: i'd call your bank, and clear a hold    [09:07] Burrito_Mussolini: if there was and is no hold...then i'd contact mojang support    [09:07] <Burrito_Mussolini> i have no email, but then again, my purchase browser timed out    [09:07] <Burrito_Mussolini> can i have the number for mojang support?    [09:07] <Wugg`Sohoth> that usually indicates an error    [09:07] Burrito_Mussolini: interesting, but the funds are not available in your account, so     SOMETHING was processed    [09:07] <Wugg`Sohoth> mojang doesnt have telephone support    [09:07] <Wugg`Sohoth> you can contact them by email with this form: http://help.mojang.com/customer/portal/emails/new [09:08] <Burrito_Mussolini> figured... but i have heard some people haven't gotten any reply for months [09:08] <Burrito_Mussolini> i already send them an email haha [09:08] <Wugg`Sohoth> they get ... a lot of emails [09:08] <Burrito_Mussolini> yeah so i have heard [09:08] <Wugg`Sohoth> if you've sent one, dont send another, just wait until you get a response [09:08] <Burrito_Mussolini> what is the estimated time for a reply (on average) [09:08] <Wugg`Sohoth> if you dont for a while, try sending another with a different return email address [09:09] <Wugg`Sohoth> its usually several days [09:09] they get ~400 emails daily [09:09] <Burrito_Mussolini> how long is several? cuz i already waited several days [09:10] <Burrito_Mussolini> just an average estimate [09:10] Burrito_Mussolini: but you haven't confirmed your bank isn't holding the money [09:10] Burrito_Mussolini: we typically say wait up to 3 [09:13] curious, was it a prepaid card? did you use a credit card? [09:13] what country is your bank from? [09:15] Wugg`Sohoth: just in case your fun sarcasm was actually light curiosity: i worked on the protocol that handles fund tranfer requests - not the online banking UI for some bank :)   [09:15] transfers*, too    [09:15] -s...whatever    [09:28] <Burrito_Mussolini> i used my bank debit card, in california US    [09:28] Burrito_Mussolini: that's good -- still worth calling the bank    [09:28] <Burrito_Mussolini> btw calling my bank right now and should be find out soon, so hopefully it     is on hold so less trouble    [09:29] coo    [09:31] <Burrito_Mussolini> i have called my bank and they said Mojang has accepted it    [09:31] Burrito_Mussolini: o_O    [09:31] Burrito_Mussolini: what was your accoutn name again?    [09:31] <Burrito_Mussolini> it was transferred on the 26th and pretty much was accepted on the same day    [09:31] s/tn/nt/    [09:31] <Burrito_Mussolini> posted on my bank online on the 27th    [09:32] <Burrito_Mussolini> haha438 is my acc #    [09:32] ;hp haha438 [09:32] <WugBot> haha438 has NOT paid for minecraft. [09:32] rude! [09:32] <Burrito_Mussolini> ......   [09:32] Burrito_Mussolini: and you didn't get a confirmation email? [09:32] <Burrito_Mussolini> nope [09:32] ;hp WugBot [09:32] <WugBot> WugBot has paid for minecraft. [09:32] k'oh! [09:32] <Grim_Reaper> What [09:32] <Grim_Reaper> That is lies! [09:32] <Burrito_Mussolini> maybe it is b/c my browser timed out, but the purchase was still processed [09:32] <Grim_Reaper> Pure lies! [09:32] haha [09:32] <Burrito_Mussolini> lol [09:32] <Grim_Reaper> a bot doesn't play mc   [09:33] <Burrito_Mussolini> i wish i was lying, that way i can just purchase it right now [09:33] <Burrito_Mussolini> oh lol [09:33] <Burrito_Mussolini> they r minecraft [09:33] Burrito_Mussolini: perhaps, ok, email support again and tell them what your bank told you [09:33] <Burrito_Mussolini> they don't play it   [09:33] <Burrito_Mussolini> ok hopefully they will have a reply faster [09:33] Burrito_Mussolini: grim was talking about wugbot [09:33] <Burrito_Mussolini> btw r you guys working in the PR department? [09:33] <Burrito_Mussolini> yeah i found that out after he said it   [09:33] Burrito_Mussolini: we're not official [09:33] <Grim_Reaper> We are just a free support community [09:33] self volunteers [09:33] <Grim_Reaper> We aren't staff of Mojang at all [09:34] <Burrito_Mussolini> oh ok   [09:34] i actually work for autodesk (software dev) [09:34] * sugoi cheers for inventor [09:34] <Burrito_Mussolini> cuz i thought if u guys r PR personals, then maybe I can tell them that you guys assisted me but still have this problem [09:34] Burrito_Mussolini: hey, you can still mention us :)   [09:34] <Burrito_Mussolini> but i guess not    [09:34] <Burrito_Mussolini> thanks for the tips though    [09:34] <Burrito_Mussolini> sure    [09:34] Burrito_Mussolini: say, "man, those guys in #minecrafthelp ROCK, esp. sugoi"    [09:35] <Burrito_Mussolini> haha of course    [09:35] " but not so much Grim_Reaper, what a douche"    [09:35] <Grim_Reaper> P_p    [09:35] <Burrito_Mussolini> so has there been any of this type of problem before?    [09:35] Burrito_Mussolini: yes ...    [09:35] <Grim_Reaper> Yes there has Burrito_Mussolini    [09:35] in varied forms    [09:35] <Burrito_Mussolini> does this count as account problem or payment problem?    [09:35] Burrito_Mussolini: payment    [09:36] <Burrito_Mussolini> wow that sucks, but then again if their problem is resolved, then i'll be in     luck cuz it will be faster    [09:36] <Burrito_Mussolini> thanks [09:36] np :)   [09:36] <Grim_Reaper> :3    [09:37] Burrito_Mussolini:    [09:37] you said you used a 'real visa' ?    [09:37] give mojang the last 4 of that card in your ticket    [09:37] billing name and address, too    [09:38] Burrito_Mussolini: worst case scenario (and wait a good number of days first, to be     polite)    [09:39] Burrito_Mussolini: tell your bank to reverse the transfer, they'll usually let you do     this a few times a year -- they'll open an investigation and will typiaclly pay you back (cost to bank)     while they litigate against the seller    [09:39] this looks bad on mojang -- but it is one option.    [09:40] <Burrito_Mussolini> yeah but i don't want to hurt either party    [09:40] <Burrito_Mussolini> but at the same time i do want to get what i pay for    [09:41] it's not a big hurt...just an image thing    [09:41] Burrito_Mussolini: the process to request payment should be LAST in the chain of web actions [09:42] Burrito_Mussolini: so...if this error is because of your browser timeout [09:42] then mojang has a poorly designed payment processor [09:43] therefore, bank litigation could actually intice mojang to improve this process [09:43] <Burrito_Mussolini> probably because of the timed out, but i assumed that the time out period is    long enough so that the purchase can be made successfully, but i guess i was wrong [09:44] Burrito_Mussolini: what i'm saying is..from a developer point of view, the transfer request should not have happened if anything else in the puzzle was incomplete [09:45] <Burrito_Mussolini> yep, but i hope they would improve upon it, the website itself is still in a    pretty early stage [09:47] Burrito_Mussolini: agreed, that part of their site should be air tight [09:47] <Burrito_Mussolini> yep, and hopefully a more organized FAQ as well [09:50] <Burrito_Mussolini> .....should have purchased through paypal then lol [09:54] Burrito_Mussolini: yep

KingIrwin (credit card)
[09:21] * Joins: KingIrwin (Mibbit@209.180.51.243) [09:25] <KingIrwin> Hello, I received the error "Credit/debit card deposits disabled" while purchasing Minecraft, and it also said to wait 24 hours but I haven't yet. I have used two or three different cards now and none of them have worked and gave me pretty much the same response. Will waiting 24 hours really do the trick or is there another problem occuring [09:26] <KingIrwin> I used a Visa Gift card first [09:26] gift card fail [09:26] KingIrwin: Since Mojang is in europe, you're probably activating anti-fraud programs. [09:26] <KingIrwin> That was recently registered, and when that failed I tried a regular visa [09:26] KingIrwin: call your bank, release the funds over the phone [09:26] This happens *every* *time* [09:27] KingIrwin: on the phone, "yeah, see that charge to a company in europe, it's okay, let    it go through, thanks" [09:27] <KingIrwin> Dang really? [09:27] * sugoi quotes james bond, "It's okay, let it happen" [09:27] KingIrwin: aye [09:27] <KingIrwin> Okay thank you so much! [09:34] * Quits: KingIrwin (Mibbit@209.180.51.243#) (Quit: http://www.mibbit.com ajax IRC Client#) [09:41] * Joins: KingIrwin (Mibbit@209.180.51.243) [09:42] <KingIrwin> I called my bank and then the card company [09:42] <KingIrwin> And they said they didnt see anything in the last 4 days [09:43] KingIrwin: did you say you used a prepaid card? [09:43] * sugoi is lazy and doesn't want to scroll up   [09:44] <KingIrwin> The first card I attempted to use was a prepaid card, but after that did not work I     switched to a regular visa, so I called regarding that card [09:44] KingIrwin: so no funds ahve been taken? [09:44] <KingIrwin> Nope [09:45] <KingIrwin> I mean yes no funds have been taken xD   [09:45] KingIrwin: and the purchase fails on mojang's site when using your visa? [09:45] <KingIrwin> Yep I receive the error Credit/debit card deposits disabled [09:46] KingIrwin: i don't know why mojang would say that, unless they have fraud detection that thinks your card is being misused [09:46] KingIrwin: can you wait a day or use another card? [09:47] <KingIrwin> Yeah [09:47] paypal is also an option, btw [09:47] i recommend paypal, actually [09:47] <KingIrwin> So should I wait until next monday and use a third different card? [09:48] <KingIrwin> Okay [09:48] KingIrwin: you can setup paypal [09:48] <KingIrwin> I have paypal also [09:48] oh, good! [09:48] i've not heard one issue with paypal purchases [09:49] * Quits: KingIrwin (Mibbit@209.180.51.243#) (Quit: http://www.mibbit.com ajax IRC Client#)

asdd (video drivers)
[11:15] * Joins: asdd (webchat@d50-98-133-86.bchsia.telus.net) [11:15] hello [11:16] link plox? [11:17] can i has link please? [11:17] asdd: to? [11:17] the one i left and said to give brb, going on admin account -.- [11:17] * sugoi scrolls up   [11:17] :)    [11:18] http://www.geforce.com/Drivers/Results/41702    [11:19] 0.0    [11:19] i might be playing with a friend today i met on ps3    [11:20] <LilLucy> o_o    [11:21] everytime u die and watch the kill cam u face palm and your face hurts for a week    [11:21] i dont do that though i am calm guy    [11:21] LilLucy: :) [11:21] <LilLucy> Hello [11:21] lilcucy :) !!!!!   [11:22] help mode    [11:22] eep    [11:22] :( [11:22] * sugoi hides [11:22] well i get an error surgio, the graphics driver could not find campatible graphics hardware [11:23] <LilLucy> asdd [11:23] .....   [11:23] <LilLucy> Could you please do the following [11:23] asdd: SUGOI [11:23] <LilLucy> ??> asdd win/dxdiag [11:23] <VoxelHead> asdd: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save    All Information" button and save it to your desktop. [11:23] <VoxelHead> asdd: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it    into the IRC channel. [11:24] asdd: read voxel ^ [11:24] god dam this is never gonna get fixed [11:24] http://pastebin.com/4cU0d0Sc [11:25] <Wugg`Sohoth> I dont think the driver is up to date [11:25] <LilLucy> Seems that way [11:25] <LilLucy> Dedicated Memory: 243 MB   [11:25] <LilLucy> Should be enough [11:25] <LilLucy> Have you tried updating everything asdd? [11:25] <LilLucy> Also on a completely random note [11:25] <LilLucy> Wugg`Sohoth or Wug.. I lost my phone number. Can I have yours ;3? [11:26] <Wugg`Sohoth> thats not how that works [11:26] yeah me and surgoi been working on this all day and yesterday we tried and nothing WORKS [11:26] <LilLucy> ok so to make sure Im on the right page [11:26] <Wugg`Sohoth> the more you say surgoi, the more I think you're trollong [11:26] <LilLucy> When starting the game, it gives that error [11:27] <Wugg`Sohoth> :ts/launcher > asdd [11:27] <WugBot> asdd: (ts/launcher) Use this launcher to help troubleshoot minecraft. It saves a log called minecraft.log containing any errors minecraft may have encountered as it was running. To use it, simply download and double click. [11:27] <WugBot> asdd: (ts/launcher) Troubleshooting Minecraft Launcher (All Operating Systems): http://wug.me/minecraft/illegal/MCH-Launcher.jar [11:27] <Wugg`Sohoth> download and run that [11:27] <Wugg`Sohoth> when you're done, tell us   [11:27] Wugg`Sohoth lol [11:27] i am not [11:28] k what ? [11:28] alright one sec [11:28] now wht? [11:29] i still get Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers. , why did u want me to    download this luancher ? [11:29] <lemon-rev> asdd because it can, did you update your video card ? and have you tryed also updateing java [11:29] <LilLucy> ?? change/email [11:30] <LilLucy> ?? index [11:30] <VoxelHead> index: See http://mcfaq.hfbgaming.com/ for a list of FAQ entries. [11:30] omg me and sugio ( :D ), have BEEN TRYING TO FOR @ DAYS [11:30] 2 DAYS* [11:30] <Mingeraft> Uh, what's that. [11:30] <lemon-rev> asdd windows or mac ? [11:30] <LilLucy> Mingeraft you can change your email at mojang.com as long as your minecraft account is    linked with mojang.com [11:30] sec [11:31] <Wugg`Sohoth> probably windows [11:31] <LilLucy> http://help.mojang.com/ [11:31] <LilLucy> http://help.mojang.com/customer/portal/articles/329523-how-do-i-change-the-email-address-linked-to-my-account- [11:31] <LilLucy> There you go   [11:31] windows 7  32 bit, NVIDIA GeForce 9100  , [11:32] acer [11:32] <Wugg`Sohoth> asdd: you need this http://www.nvidia.com/object/notebook-win7-winvista-295.73-whql-driver.html [11:32] alright here we go, my 20nth download hope this works [11:34] omg i just relized its the same thing [11:34] that sugoi gave meeeeee [11:35] AND............   [11:36] FAIL.... :(   [11:36] nope doesnt work, just like the other 20 download that were given :( [11:38] any ideas ?? [11:38] ...   [11:40] HEY faces [11:40] we still helping me or what's up? homes? [11:41] <LilLucy> I think my cat just winked at me   [11:41] <Morrolan> Sorry mate, time's up, insert  a coin on the very left and you'll get another five minutes, asdd. [11:41] <LilLucy> ^ [11:41] moronlan, i am poor :(    [11:42] so everyone just gonna give up on meh?    [11:42] <Morrolan> Seriously though, seeing that you already tried to update your GPU driver I wouldn't     know what to do.    [11:43] :( [11:43] <Morrolan> Are you able to play other modern games with your graphics card? [11:43] k thank you all for helping meh [11:43] i have not tried [11:43] thank you surgoi [11:44] TOOTLES !!!!! [11:44] pinis [11:44] ..   [11:44] fuck [11:44] * asdd was kicked by AuBot (Please keep it civil.#) [11:52] Wugg`Sohoth: i have a suspicion he never actually installed that driver [11:53] <Wugg`Sohoth> ;host asdd [11:53] <WugBot> Unable to determine hostname of asdd. Are you sure you typed it right? [12:00] <Wugg`Sohoth> what a shock [12:00] yeah [12:00] i assumed when he installed it that he really had [12:00] :)   [12:00] <LilLucy> lol    [12:00] i should have asked for a 2nd dxdiag    [12:00] [as you did]    [12:00] <LilLucy> So all along.. he didn't install it?    [12:00] in thaqt 2nd one, i saw that old version still    [12:00] LilLucy: nope    [12:01] next time, let's just remote for him    [12:01] <LilLucy> :p

= 2012-03-05 =

birk (server sockettimeoutexception)
[00:05] [10:06:26] hi there [00:05] [10:07:07] i got this when i connet to a server [00:05] [10:07:08] minecraft internal exception java.net.sockettimeoutexception read timed out [00:05] [10:07:14] how do i fix this?= [00:05] <GreyVulpine> [10:07:34] Try another server [00:05] [10:07:53] wow. a answer no one can use? [00:05] [10:08:10] i want to play on this server becuz its from my own country [00:05] [10:08:41] and maybe someone knowa what to do   [00:05] <GreyVulpine> [10:08:45] Then have the server delete your playername.dat file from the /world/players folder [00:05] <GreyVulpine> [10:09:04] The player file may be corrupt on the server. If you could connect to    other servers, it is most likely this [00:05] [10:09:33] ahh okay i will try that. but i have to get to the admins on the server first:D

DarkFlyerV (video drivers)
[00:05] <DarkflyerV> [10:17:43] Hello all [00:05] <GreyVulpine> [10:18:01] 'lo   [00:05] <DarkflyerV> [10:18:26] I need Help with minecraft launching problem [00:05] <GreyVulpine> [10:18:32] Could you elaborate? [00:05] <DarkflyerV> [10:21:40] When I started Minecraft on a diferent computer I had to install a java then i started Minecraft it downloaded the .minecraft folder then went black and a file called hs_err_pid2220 appered on my desktop [00:05] <GreyVulpine> [10:22:10] Please copy the contents of the hs_err_pid#### file to    www.pastebin.com, submit it, and give us the URL so that we can read the error [00:05] <DarkflyerV> [10:24:13] pastebin.com/ZsuqKsYJ [00:05] <GreyVulpine> [10:25:27] Ah, ATI error. Do you know how to update your video drivers? [00:05] <DarkflyerV> [10:26:59] I tried but Windows said it was up to date & I could not figure out how to update with ATI catalyst center [00:05] <GreyVulpine> [10:28:16] Try: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx [00:05] <DarkflyerV> [10:30:34] I did & it said I have the latest driver [00:05] <GreyVulpine> [10:31:18] Hmm. Could you give us a dxdiag? [00:05] <GreyVulpine> [10:31:22] ??> DarkflyerV win/dxdiag [00:05] <VoxelHead> [10:31:24] DarkflyerV: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no    quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop. [00:05] <VoxelHead> [10:31:25] DarkflyerV: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's    address bar and paste it into the IRC channel. [00:05] <DarkflyerV> [10:33:45] pastebin.com/15mdRNT2 [00:05] <EyesIsMine> [10:37:01] your puter is funny [00:05] <EyesIsMine> [10:37:05] is it a laptop? [00:05] <DarkflyerV> [10:37:25] Nope just oldish Desktop [00:05] <EyesIsMine> [10:37:34] right [00:05] <GreyVulpine> [10:37:42] Radeon 9250. One moment. [00:05] <EyesIsMine> [10:37:50] sorry to put you down on it, but your spec's aren't good [00:05] <DarkflyerV> [10:38:04] I know it is   [00:05] <GreyVulpine> [10:39:48] Sorry, I'm not seeing an updated driver for that 9250 from ATI's site. Looks like it's just too old for minecraft [00:05] <DarkflyerV> [10:40:35] Kay, Thanks for the help

smerft (server)
[05:14] * Joins: smerft (Mibbit@ip9135ef61.adsl-surfen.hetnet.nl) [05:14] Hello [05:15] I was setting up my server so I can play with my friends but I'm having some difficulties with my modem. [05:15] <Grim_Reaper> What exactly is the issue? [05:15] I went into my modem and set up my IP adress, WAN and LAN port but it doesn't really work [05:16] I have double checked the server.properties thing but it's ok I'm sure it's the modem [05:16] what do I have to enter in the "IP Adress" as adress in my modem for the port? [05:16] my IPv4 or my external? [05:17] smerft: Leave the ip address thing there blank. [05:17] Why? if I may ask [05:20] That field restricts connections to one incoming address. [05:20] If I write "192.168.254.101" (the address from the inside of the network) [05:20] Then nobody using the external IP can get in. [05:22] But it says LAN IP   [05:22] owait [05:23] In server.properties, leave that blank. [05:23] You want to know what to put in yout router? [05:23] yes [05:23] What's the IP address of your computer? [05:23] which one? I have a ton of IP's   [05:23] The server. [05:23] the ipv4? [05:23] Yes. [05:23] Whatever is on there locally. [05:23] let me check that [05:24] 192.168.2.254   [05:24] That's what you're supposed to put on the router. [05:24] ok   [05:25] for your information, my Port Forwarding screen looks like:   LAN IP: [...]  Protocol type: [TCP&UDP] LAN port: [25565]  Public port: [25565] Enable [Yes] [05:26] and also, my IP is infact what I've entered in there [05:27] and it still didn't work [05:27] LAN IP: [192.168.2.254] Protocol type: [TCP&UDP]  LAN port: [25565]  Public port: [25565] Enable [Yes] [05:27] That's what it should say. [05:27] It still doesn't work? [05:27] I've already done that [05:27] What's your external IP? [05:27] yes it doesnt work [05:28] What's your external IP? [05:28] let me check that [05:28] 145.53.239.96   [05:28] !check 145.53.239.96 [05:28] <AuBot> Sorry oldtopman, but things look grim for 145.53.239.96:25565, are you sure you typed it    right? [05:28] nope :< [05:29] I modified it to protect my privacy [05:29] !check 145.53.239.97 [05:29] <AuBot> Sorry oldtopman, but things look grim for 145.53.239.97:25565, are you sure you typed it    right? [05:29] yes thats it   [05:29] Nope. [05:30] so what do I have to do? [05:30] * oldtopman advises you to learn up on IRC before you think you can hide everything :P [05:30] well, no idea. [05:30] Do you have all of your routers port forwarded? [05:30] I only have a modem [05:31] (sorry i'm to stupid to know the difference between a modem and a router) [05:31] I have only a modem [05:32] I have no port forwarded except 25565 (at least I hope so) [05:32] LAN IP: [192.168.2.254] Protocol type: [TCP&UDP]  LAN port: [25565]  Public port: [25565] Enable [Yes] [05:32] so this doesnt work [05:33] Do you still have any advice? [05:33] hrm [05:34] If I try leaving LAN IP blank it says that I have to fill it in   [05:34] Well, I thought you were asking about server.properties [05:34] My bad. [05:35] So what could have gone wrong? [05:36] What does the ethernet cable from your computer go into? [05:36] I have a WiFi connection (it's a laptop   [05:36] ) [05:37] But I can connect it to my modem [05:37] smerft: What is the wireless-AHA [05:37] AHAHAHHAHAHAH [05:37] * oldtopman has found your problem [05:37] what? [05:37] Did you port forward from your modem, or from your wireless router? [05:38] I don't understand. I am on a laptop. I went to my modem (http://192.168.2.254) then I    port forwarded it    [05:39] My modem has WiFi [05:39] We don't have a router [05:40] but what was so funny? [05:40] ah   [05:40] ? [05:40] well, I was wrong one place, and right somewhere else. [05:40] smerft: you're on windows, right? [05:41] Windows 7 yes [05:41] Open a command prompt and type in "ipconfig" [05:41] cmd closes instantly as I open it   [05:41] so it's kina useless [05:42] maybe I can make a batchfile out of it >>> ipconfig&&pause>nul [05:42] ah   [05:42] Well, go for it    [05:43] nope ipconfig is not recognised as an internal or ex...... [05:44] I'm going over to Linux someday [05:45] so anymore? [05:45] ipconfig didn't really work [05:46] hello? [05:47] what do you want to know out of ipconfig? [05:47] I have found the info in Control Panel [05:49] hrm [05:49] WHat's the laptop's IP address? [05:49] Put that in port forwarding instead. [05:49] what do you mean? the LAN IP? [05:50] which one? [05:51] The laptop's lan ip   [05:52] I have here my WAN IP, subnetmask, Primary and Secondary DNS and the Gateway IP, [05:52] er   [05:52] and the IPv4 adress [05:52] What's the ipv4 address? [05:52] 192.168.2.220   [05:53] Put that in the port forwarding page. [05:53] ok   [05:53] * oldtopman has to get going soon [05:53] But if that doesn't work, come back later and tell them that oldtopman says youhave port forwarding issues. [05:54] now lets start the server and check if it works [05:54] ok   [05:54] !check 145.53.239.97 [05:54] <AuBot> Great news oldtopman, everything looks fine from here! Server stuffs: 0 out of 10 players currently online, latency to me is about 168ms and the MOTD is "Minecraft 1.2 Server" [05:54] what do I have to do in minecraft Server adress [05:54] oh that [05:54] * oldtopman high-feves smerft [05:54] It works! [05:55] I have to go, but you did it! [05:55] AAWWWWWWWWWW YEAAAHHHHHHHHHHHHHHHHHHHHHHHH [05:55] * oldtopman poofs [05:55] smerft: congrats :) and take no offense from the bot   [05:55] * Quits: oldtopman (~oldtopman@75-166-131-72.hlrn.qwest.net#) (Quit: *pouf*#)    [05:55] thanks    [05:56] lol    [05:56] I don't know how much thank you to say

smerft (bukkit)
[07:37] Hello people I'm back again [07:38] (If you remember me from this chat an hour ago) [07:38] I've managed to get Minecraft server running with craftbukkit on an other computer [07:38] That computer is also connected with WiFi to my modem [07:39] When I open Minecraft from my laptop, I can see my server is running [07:39] But it takes too long to log in   [07:39] It takes so long to log in that it refuses to connect [07:39] <Morrolan> Client and server version do not match. [07:40] What is the latest version? [07:40] <Nathan2055> I goofed. Bukkit hasn't updated yet. [07:40] <Morrolan> http://forums.bukkit.org/threads/craftbukkit-1-2-3-r0-1-is-now-available.63380/ would be a 1.2-compatible version of CraftBukkit [07:40] <Morrolan> It's a beta build, so might be slightly unstable [07:40] <Nathan2055> Yes, that would work. [07:40] but will it work, is the question [07:40] I will try that out [07:40] <Nathan2055> Anyway, I need to go. [07:40] Back in a minute [07:40] <Nathan2055> See you all later! [07:41] bye [07:41] * Quits: Nathan2055 (Mibbit@user-1121pvk.dialup.mindspring.com#) (Quit: [Goodbye!]#) [07:46] It works! The only disadvantage is 3 FPS [07:46] :/   [07:47] nah I just had to let it render [07:47] but it works [07:47] It works better now [07:47] Thanks everyone! [07:47] bye [07:48] * Parts: smerft (Mibbit@ip9135ef61.adsl-surfen.hetnet.nl)

= 2012-03-09 =

blaphmat (java)
[05:46] * Joins: blaphmat (Mibbit@p5DD7EF85.dip.t-dialin.net) [05:46] HI   [05:46] need help for minecraft [05:46] ask away, as AuBot says [05:46] it doesn't start [05:46] which OS? [05:47] neither in btowser nor with the launcher [05:47] win 7 [05:47] Java problem, probably [05:47] go to www.java.com and check [05:50] Wow cool, just installed it short time ago but its broken [05:50] thx [05:50] * Quits: blaphmat (Mibbit@p5DD7EF85.dip.t-dialin.net#) (Client Quit#)

= 2012-03-10 =

morton (exclamation mark in username)
[06:19] * Joins: morton (Mibbit@p5DD7E86E.dip.t-dialin.net) [06:19] Hi thre [06:19] bought minecraft yesterday but can't play it   [06:19] neither per launcher nor in browser [06:20] <Calinou> morton: what's your computer specs, and operating system? [06:20] <Calinou> minecraft DOES require a recent computer, contrary to common belief [06:20] win 7 64 bit already java updated, forced minecraft update [06:21] <Calinou> do you have java installed? [06:21] <Boreeas> morton: Don't use Java 7 [06:21] yes [06:21] don't have [06:21] <Boreeas> Alright [06:21] <Calinou> press Windows+R then type this: dxdiag [06:22] <Boreeas> morton: Any error message? What results /do/ you get? What do you expect to see? [06:23] direct x diagnoseprogramm [06:25] what should i do now? [06:26] hello? [06:26] <Boreeas> ??> morton win/dxdiag [06:26] <VoxelHead> morton: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save    All Information" button and save it to your desktop. [06:26] <VoxelHead> morton: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it    into the IRC channel. [06:27] <Boreeas> morton: When starting Minecraft: Any error message? What results /do/ you get? What do    you expect to see? [06:27] <EyesIsMine> Boreeas, why not? I use java 7 [06:27] <EyesIsMine> Calinou, I use a crap pc   [06:28] <Boreeas> EyesIsMine: Minecraft is known to have issues with Java 7, therefore we do not recommend it   [06:30] so    [06:30] heres the link [06:30] http://pastebin.com/5RmxWuif [06:30] <Boreeas> morton: When starting Minecraft: Any error message? What results /do/ you get? What do    you expect to see? [06:31] and the error message: Can't connect with minecraft.net [06:31] <EyesIsMine> oh   [06:31] <Boreeas> !login [06:31] <AuBot> It works Boreeas, I was able to log in to Minecraft. [06:31] Just can't login on my pc   [06:32] other account works on my pc failed; my account on other pc works [06:33] <Boreeas> morton: Using Avira or AVG? [06:33] no g-data [06:34] tried to exception on firewall and shutting off too [06:34] <Boreeas> Morton: What do you get when opening this site? https://login.minecraft.net/?user=Meep&password=notreal&version=13 [06:34] Bad login [06:34] <Boreeas> Hmm, that's alright [06:35] <GreyVulpine> Could you go to your start menu, in the search bar, type in: %userprofile% [06:35] <Boreeas> Does your windows username include a ! ?   [06:35] <GreyVulpine> Press enter. Tell us the folder's name it takes you to   [06:35] yes [06:35] <Boreeas> Ah   [06:35] fuuuuuuu [06:36] <Boreeas> ??> morton win/! [06:36] <VoxelHead> morton: (win/!) Having exclamation marks or other special characters in your windows username can break minecraft. A workaround is available. Download and run the following file: [06:36] <VoxelHead> morton: (win/!) Special Character Workaround: http://mcfaq.hfbgaming.com/tools/WindowsProfileFix.exe NOTE: We do not guarantee this will work and it may break other parts of Minecraft! Use at your own risk. Must be run as an Administrator. [06:37] * Quits: bildramer (~bildramer@p3E99119E.dip.t-dialin.net�) (Ping timeout: 204 seconds�) [06:39] okay Thx [06:39] it works [06:40] have i to start this .exe everytime or just once [06:40] <GreyVulpine> Just use the minecraft shortcut on your desktop [06:40] <GreyVulpine> It should've created one. [06:40] okay [06:40] thx [06:40] thx [06:41] * Quits: morton (Mibbit@p5DD7E86E.dip.t-dialin.net�) (Quit: http://www.mibbit.com ajax IRC    Client�)

Trebrous (server java version)
[08:04] * Joins: Trebrous (~Trebrous@99.149.120.65) [08:05] <Trebrous> im having problems with my server i positive i set it all up right but it says CANT REACH SERVER [08:06] trebrous [08:06] did u port foward [08:06] <Trebrous> yes [08:06] um   [08:06] Trebrous: can you in lan? [08:06] ;check trebrous [08:06] <WugBot> Unable to connect to address: 99.149.120.65:25565 (Timed out) [08:06] nopeee [08:06] LX   [08:06] <Trebrous> ? [08:06] jesse: let me help him, thanks [08:06] k.. [08:06] Trebrous: can you connect to the server in the same lan? [08:06] <Trebrous> let me check [08:06] <Trebrous> one sec [08:07] <Trebrous> i set up on my desktop nad im on my labtop [08:07] k   [08:08] #smp server [08:09] jesse: did you mean ?? smp/servers ? [08:09] ?? smp/servers [08:09] <VoxelHead> smp/servers: There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/ [08:09] <VoxelHead> smp/servers: You can also find a list at the MC forums at    http://www.minecraftforum.net/viewforum.php?f=1025. Also, try the #smp channel. [08:10] <Trebrous> there was something wrong with my java pluggin on my desktop could that be the problem? [08:11] sure [08:11] what was wrong with it? [08:11] you should have j6 on both client and server [08:12] <Trebrous> k yeah i didnt ahve that on desktop [08:35] * Quits: Trebrous (~Trebrous@99.149.120.65�) (Quit: Java User�)

= 2012-03-11 =

bashar0151 (video drivers)
[01:32] [11:41:27] no   [01:32] <Boreeas> [11:41:41] bashar0151: Hmm? [01:32] [11:41:49] i have no mods [01:32] <Boreeas> [11:42:09] No one asked you if you did [01:32] <Boreeas> [11:42:18] Please follow the instructions VoxelHead gave you [01:32] [11:44:25] here is my dxd reports http://pastebin.com/F64B9Ekh [01:32] [11:46:00] @voxelhead heres my dxd info http://pastebin.com/F64B9Ekh [01:32] <Boreeas> [11:46:19] The hell... [01:32] <GreyVulpine> [11:46:38] No video drivers installed [01:32] <GreyVulpine> [11:46:48] bashar0151 needs to download and install these drivers: Studio XPS 8100 [01:32] <GreyVulpine> [11:46:49] er   [01:32] <GreyVulpine> [11:46:53] http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx [01:32] <GreyVulpine> [11:47:22] Has a ATI Radeon HD 5450 installed, according to system devices [01:32] [11:48:02] yes [01:32] <Boreeas> [11:48:15] Ah   [01:32] [11:51:07] i need to restart my pc    [01:32] [11:51:23] i just installed everything [01:32] <GreyVulpine> [11:51:31] Then restart. [01:32] [12:12:43] after i loging in i get the mojan then nothing happends [01:32] <GreyVulpine> [12:15:23] ??> bashar0151 win/reinst [01:32] <VoxelHead> [12:15:24] bashar0151: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place. [01:32] <VoxelHead> [12:15:26] bashar0151: (win/reinst) To do so, press your Windows+R keys, type in    %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck! [01:32] [12:17:23] thanks [01:32] [12:18:02] thanks so much it workes now [01:32] [12:18:36] thank you everyone who helped me and thanks @voxelhead

KekZ (giftcodes)
[09:46] * Joins: KekZ (~KekZ@p54ABF3F0.dip.t-dialin.net) [09:46] <KekZ> hey there [09:46] <KekZ> somebody know why i can't buy giftcodes with paypal anymore? [09:49] <KekZ> somebody here? [09:50] we are volunteers, we can't provide account support [09:50] what errors are you getting, though? [09:51] <KekZ> somebody know why i can't buy giftcodes with paypal anymore? [09:51] oh, they must've disabled it. [09:53] <KekZ> hmm :/ ok   [10:04] * Quits: KekZ (~KekZ@p54ABF3F0.dip.t-dialin.net�) (Quit: Verlassend�)

= 2012-03-12 =

Thomas111114 (java)
[14:23] * Joins: Thomas111114 (Mibbit@pool-96-250-103-59.nycmny.fios.verizon.net) [14:23] <Thomas111114> Hello? [14:24] <Thomas111114> when ever i try to run minecraft a launch 4j error pops up, any suggestions? [14:25] <GreyVulpine> Thomas111114 - What is the full and complete error? [14:26] <a_p3rson> Thomas111114: just google it? "minecraft launch4j error" or "fix" [14:27] <Thomas111114> The registry refers to a non instantiate Java Runtime Environment installation or    the Runtime is corrupted           The system cannot find the file specified. [14:28] <GreyVulpine> That would be java. Uninstall and reinstall it   [14:28] <Thomas111114> In its entirety? [14:28] <a_p3rson> yes [14:29] <Thomas111114> I havent really run into any other (non minecraft) java related problems tho [14:30] <a_p3rson> is your minecraft maybe referencing a damaged copy of java? [14:30] <DiskDaemon> how would he determine that? [14:31] <a_p3rson> it would be in taskmanager, find java.exe and see if its in a place he recognizes [14:31] <a_p3rson> mine is on my flashdrive, so its in a different spot than my normal java (portablized) [14:32] <Thomas111114> nothing shows up when i serch java.exe [14:32] <Thomas111114> im guessing thats bad> [14:33] <a_p3rson> Thomas111114: i said in task manager (windows, right?) [14:34] <Thomas111114> is that the start menu? if not im lost (not the most tech savy person) [14:34] <Thomas111114> yea im running vista (unfortunately) [14:34] <DiskDaemon> That's not the start menu. Right-click on the task bar, and you'll see "Start Task    Manager" [14:34] <a_p3rson> ...no...run minecraft, hit ctrl-alt-del and push task manager [14:34] <a_p3rson> or that ^^ [14:35] <a_p3rson> run minecraft, go to the processes tab, and find javaw.exe [14:35] <a_p3rson> look under the command line column, tell us what it is   [14:36] <Thomas111114> where would i find it in the task manager? [14:36] <Thomas111114> services? [14:37] <Thomas111114> cant find it   [14:38] <Thomas111114> not shore if im looking in the right place tho [14:38] <Thomas111114> i have task manager up   [14:39] <Thomas111114> Ohh... the people who were helping me left lol [14:40] <a_p3rson> no we didnt [14:40] <Thomas111114> o sorry, in the chatting menu it said you weren't there [14:41] <Thomas111114> hi :D [14:41] <GreyVulpine> That specific launch4j error is due to a corrupt java install, hence my first suggestion to uninstall/reinstall [14:41] <GreyVulpine> There is no other fix that I know of   [14:41] <a_p3rson> in the task manager window find the processes tab [14:41] <Thomas111114> fair enough [14:41] <a_p3rson> or follow his instructions [14:43] <Thomas111114> do i uninstall all of the java files i see? [14:43] <a_p3rson> there should be only one [14:43] <a_p3rson> (progam, that is) [14:43] <GreyVulpine> by uninstall, you mean you're uninstalling through the windows control panel, right? [14:43] <a_p3rson> ^^ [14:43] <GreyVulpine> Not just selecting the folder and deleting it? [14:44] <GreyVulpine> The latter way is wrong, and I normally wouldn't bring it up if it hasn't been an    issue in the past [14:44] <Thomas111114> theres 3, java (TM) 6 Update 7 (22 and then (30)   [14:44] <GreyVulpine> I'd remove all java, and reinstall fresh.    [14:44] <a_p3rson> yeah    [14:44] <Thomas111114> yea i was about to use the controle pannel    [14:45] <a_p3rson> its an old version of java anyhow    [14:45] <Thomas111114> so using the controle pannel is the right way to go right?    [14:45] <GreyVulpine> Yes    [14:46] <a_p3rson> always use that to uninstall programs if you can    [14:46] <Thomas111114> and once java's nice and uninstalled reinstall from http://www.java.com/en/ ?    [14:46] <a_p3rson> yes    [14:47] <DiskDaemon> it can help to delete the remains of the old java folde rbefore reinstalling    [14:54] <Thomas111114> ok, java uninstalled, and reinstalled    [14:54] <Thomas111114> yay it works!    [14:54] <Thomas111114> thanks alot guys!    [14:54] <GreyVulpine> \o/    [14:58] * Quits: Thomas111114 (Mibbit@pool-96-250-103-59.nycmny.fios.verizon.net�) (Quit: http://www.mibbit.com ajax IRC Client�)

FrenchVerbs (port forwarding)
[16:26] * Joins: FrenchVerbs (~chatzilla@c-71-193-88-22.hsd1.mn.comcast.net) [16:26] <FrenchVerbs> would someone like to test out my server so I can see if it is working properly? [16:28] ;check FrenchVerbs [16:28] <WugBot> Unable to connect to address: c-71-193-88-22.hsd1.mn.comcast.net:25565 (Timed out) [16:28] <FrenchVerbs> What does that do? [16:28] FrenchVerbs: do you have an IP address we can use? [16:28] <FrenchVerbs> 71.193.88.22:5027 [16:29] ;check 71.193.88.22:5027 [16:29] <WugBot> Unable to connect to address: 71.193.88.22:5027 (Timed out) [16:29] ;check 71.193.88.22:5027 [16:29] <FrenchVerbs> You might want to try removing the port [16:29] <WugBot> Unable to connect to address: 71.193.88.22:5027 (Timed out) [16:29] maybe added an extra space :S [16:29] ;check 71.193.88.22 [16:29] <WugBot> Unable to connect to address: 71.193.88.22:25565 (Timed out) [16:29] niet [16:29] <FrenchVerbs> Yikes [16:29] <FrenchVerbs> What does that mean? [16:30] meanx nothing can reach it   [16:30] <FrenchVerbs> How do I fix it? [16:30] router set up? [16:30] port forwarding? [16:30] is the server actually running [16:31] <FrenchVerbs> The server is running for sure. I am checking if the port is open right now. [16:31] <FrenchVerbs> That was it, closed port. [16:31] <FrenchVerbs> What should I forward to what? [16:32] <GreyVulpine> FrenchVerbs - Minecraft server, by default, runs on TCP port 25565, unless you changed it in server.properties [16:32] <FrenchVerbs> I did. [16:32] <GreyVulpine> Make sure you're port forwarding the correct port [16:33] <GreyVulpine> Also, check any firewall or security software that you may be running. [16:33] <FrenchVerbs> Many of my ports are not connectable because comcast is terrible. [16:33] FrenchVerbs: the same would do FrenchVerbs [16:33] <FrenchVerbs> By which you mean? [16:33] well your server runs minecraft on 5027, so forward it to the same port number [16:34] <FrenchVerbs> foreward 25565 to 5027? [16:34] <FrenchVerbs> or the reverse? [16:34] FrenchVerbs: well your server runs minecraft on 5027, so forward it to the same port number [16:34] FrenchVerbs: the same [16:34] don't use the other one [16:34] <FrenchVerbs> Forward 5027 to 25565? [16:35] <FrenchVerbs> or 5027 to 5027? [16:35] FrenchVerbs: 5027 to your server, 25565 to the outside world [16:35] or that [16:35] it doesn't matter as long as 5027 is to your server [16:35] <FrenchVerbs> okay, I'll give it the ol' college try [16:36] <FrenchVerbs> What should I list as the start port and what should I list as the end port? [16:39] <FrenchVerbs> ;check 71.193.88.22 [16:39] <WugBot> Unable to connect to address: 71.193.88.22:25565 (Timed out) [16:39] <FrenchVerbs> ;check 71.193.88.22:5027 [16:39] <WugBot> 71.193.88.22:5027 seems to host a minecraft server: Minecraft Server (1/20) [16:39] <FrenchVerbs> Does that mean it worked? [16:39] <GreyVulpine> FrenchVerbs - Yes [16:39] <FrenchVerbs> Excellent! thank you guys! [16:39] * Quits: FrenchVerbs (~chatzilla@c-71-193-88-22.hsd1.mn.comcast.net�) (Quit: ChatZilla 0.9.88.1    [Firefox 13.0a1/20120311031030]�)

silvy (server domain)
[16:32] * Joins: silvy (webchat@CPE-121-219-37-185.lnse1.lon.bigpond.net.au) [16:33] ok can i have help with my servers ip   [16:33] silvy: yes [16:33] um i want my servers ip to be websitename.com:25575 [16:33] <GreyVulpine> silvy - Do you own a domain name? [16:33] how do i do this? [16:33] yes [16:34] <GreyVulpine> Then whereever you have the domain name hosted at, you'll need to point the a    record name to it    [16:34] ...    [16:34] um i need to do what? [16:34] 25575   [16:35] <GreyVulpine> Depending on where you have the domain name hosted at, you'll need to edit the "A RECORD" entry to point to the ip address of the computer that's hosting your MC server [16:35] can someone who can help me pm me please [16:36] ok ive got a domain name right [16:36] now what do i do on it   [16:36] <GreyVulpine> Where do you have it hosted at? [16:36] you mean like hostgator? [16:36] <GreyVulpine> Yes. [16:36] hostgator [16:37] <GreyVulpine> Go to your hostgater account [16:37] yes [16:37] <GreyVulpine> Log in. Look for ways to edit your A-record [16:37] ...   [16:37] <GreyVulpine> Do you want yourdomain.com to point to your ip address? [16:38] actully namecheap.com is where it is   [16:38] <GreyVulpine> Or do you want something like a subdomain (mc.yourdomain.com) to point to your ip     address? [16:38] yes mc.website.com:25575 [16:38] <GreyVulpine> Every place has their own little control panel [16:38] i want that as my ip   [16:38] <GreyVulpine> I can't give you a walkthrough because I don't use every domain hoster out there. [16:38] ok   [16:39] <GreyVulpine> You'll need to log into your account at whereever you have your domain hosted at    [16:39] hosting the site or the domain name? [16:39] <GreyVulpine> For a subdomain, you'll need to add what's called a cname record [16:39] namecheap.com is where its hosted at   [16:39] <GreyVulpine> Say you want MC.yourdomain.com, you'll add a cname record for mc.*, and point it     to your IP address [16:39] <GreyVulpine> FrenchVerbs - Yes [16:39] i need a sub domain called mc.website.com right [16:39] <GreyVulpine> Right [16:40] <GreyVulpine> It'll be what's called a cname record that you'll need to edit [16:40] got the subdomain [16:40] <GreyVulpine> Are you able to edit where it goes? [16:40] ok i can do it on website.com how do i do it on play.website.com [16:41] <GreyVulpine> Again, it's a "CNAME" record that you'll need to add in   [16:41] thanks. [16:48] * Quits: silvy (webchat@CPE-121-219-37-185.lnse1.lon.bigpond.net.au�) (Ping timeout: 195 seconds�)