User:Pmw57/Minecrafthelp/HelpLogs/2012-06

= 2012-06-26 =

Denaton (account)
[00:35] * Joins: Denaton (~IceChat7@231.0.227.87.static.ter-s.siw.siwnet.net) [00:37]  How can i get someone to fix my account, i have played the game since early Aplha and thats to the migrating i havent been able to play in over 2.5 Month! They dont replay on my ticked and is says they are dealing with the April 18, 2012 and i sended mine April the 4th! I dont wanna spam then with tickes i only wanna play minecraft God damit! [00:39] well, i think all you can do is wait [00:40] are you sure you're using the correct password/username? [00:40]  You mean password/email and yeah, i have changed it over 10 times and email changed it    4 times now [00:41]  I am not a so calld "Noob" i know what i do. But the migrating is a cheating basterd...   [00:41] <�DiskDaemon�> What's the problem that you're having with your account? [00:42]  Says Wrong password or Username when i type in the correct email and password [00:42] <�DiskDaemon�> Nobody here works for Mojang, we are all community volunteers. We can help in    certain ways though [00:42] <�DiskDaemon�> Denaton: What is your user account name? [00:42]  Denaton: and you can log in fine on mojang site? [00:43] <�DiskDaemon�> Necrodoom: Is it unofficial anymore if it's officially on the Mojang website for troubleshooting? [00:43]  Denaton when i made it, dennismagnusson@smashpotato.com when i migrated it   [00:43]  How about unaffiliated instead [00:43] <�DiskDaemon�> !paid Denaton [00:43]  Denaton has paid for Minecraft! [00:43] <�DiskDaemon�> What trouble are you having when you try to renew your password? [00:44]  i dont have troblem renew my password, i have problem loggin in   [00:44]  Denaton: what trouble do you have with logging in? [00:44]  it says wrong password or wrong username [00:44]  "Oops, unknown username or password." [00:45]  ive changed the password over 10 times [00:45] <7DiskDaemon�> Denaton: What do you see when you go to this link? https://login.minecraft.net/? user=Meep&password=notreal&version=13 [00:45] <�DiskDaemon�> fredoduquartier: help.mojang.com [00:45]  Bad login [00:45] <�DiskDaemon�> Good, so that means you can access thei login system. [00:46]  i can login on my brothers accounts [00:46] <�DiskDaemon�> Denaton: How do things go when you log in to the minecraft.net website? [00:46]  But playing on my brothers account on Multiplayer is not fun! [00:47] <Denaton> if i type my Username: Denaton and password its says Migrated, when i type my email and password is says "Oops, unknown username or password." [00:48] <�DiskDaemon�> Now that's an interesting problem. We do have an accounts guy who pops in every now and then, and I suspect that he might be able to help with that. [00:51] *Denaton* btw whats the nick of this account guy so i might know when he comes online? [00:51] <�DiskDaemon�> Denaton: Let's keep this in the public channel [00:52] <�DiskDaemon�> Denaton: The accounts guy is well known around here. I'll make a point of bringing up your situation the next time I see him [00:52] <Denaton> okay thanks [00:52] <Denaton> Love and Cookies =D [00:53] <Denaton> How offent per week is he online? like once every week or so? [00:53] <DiskDaemon�> It's frequent but irregular [01:04] <�DiskDaemon�> Denaton: How did you go with logging in to the minecraft.net website? [01:04] <Denaton> Still wont work, have tried the last 2.5 month with doing the same stuff all over again [01:05] <�DiskDaemon�> Mojang might have a solution for you, at this page. Give it a careful read over. http://help.mojang.com/customer/portal/articles/507459-i-ve-migrated-and-can-t-log-into-minecraft [01:05] <Denaton> have tried all the guides on the Site, just after that i sended the ticked, 2.5 month ago... [01:06] <Denaton> I sended my transaction ID and everything, still no awsner after a really long w8, they says they are on the April 18 tickes, so they must have missed mine since i sended mine April 4 [01:07] <�DiskDaemon�> Denaton: I see that they say there are sometimes issues when migrating an account, for which they claim to have a couple of solutions for you [01:08] <Denaton> +DiskDaemon: I have tried all of them... non works [01:08] <�DiskDaemon�> Then please wait until I can make contact with the accounts guy [01:09] <DiskDaemon�> There is one thing though. He won't be able to do anything without proof of    purchase. Do you have that information for him? [01:10] <Denaton> Yes i do, thats why i could send it on the transaction ID Ticked that i sended... As i    told you...    [01:12] -> *Denaton* You're welcome to private message me that transaction id info. I'll put it aside for when I see Marc next, which might be in 12 hours, or it could be in 2-3 days [01:13] *Denaton* I trust you with this now: Receipt No: 1403-1666-7965-2909 [01:14] <�DiskDaemon�> Ta - I have the info saved aside, and will being it up with the accounts guy the next time I see him [01:15] -> *Denaton* If you're not on here when I see him, can I give him your email address if he needs to clarify anything? [01:16] *Denaton* i have 2 but i check them regualry both dennisMagnusson_4@hotmail.com and dennismagnusson@smashpotato.com